solutions / apology & goodwill credits
TURN A COMPLAINT
INTO A STORY.
'we've credited your account' is forgettable. a real gesture, sent while the support thread is still open, is the cheapest loyalty you will ever buy.
01 / why it works
In-thread
send from support
agents send from a saved amount — no approvals queue for a £10 gesture.
0:47
to claimed
the apology lands before the frustration does damage.
Caps
per agent per day
generosity with guardrails. finance sees everything, live.
02 / the math, out loud
96 goodwill gestures,
priced honestly
96 × $10 REWARDS$960.00
PLATFORM FEE$0.00
UNCLAIMED AFTER 90 DAYSREFUNDED
YOUR INVOICE$960.00
THAT'S THE WHOLE PRICE PAGE. SEE PRICING →
03 / asked at the till
HOW DO WE STOP OVER-SENDING?per-agent daily caps and per-customer limits. the register hums, it doesn't leak.
DOES IT WORK FOR CHURN SAVES?yes — a goodwill reward at cancel-intent is a classic save play. measure it against your discount offer.
FIFTEEN MINUTES ANSWERS THE REST.BOOK IT